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Quality Assurance / Quality Control

QUALITY ASSURANCE / QUALITY CONTROL

At Teknokon, quality is considered as the performance priority regarding full compliance with the expectations of the customers based on customer satisfaction.

Our Quality Policy is based on "To make sure all the services we offer meet our customers’ expectations."

Teknokon Group companies adopt and implement the understanding of quality within the scope of ISO 9001 quality management system at all management levels.
 
The objectives and the performance indicators of quality are identified, followed and assessed in order to ensure continuous development and improvement.

 

Objectives

  • To achieve 100% customer satisfaction
  • To accomplish a quality standard that meets the customers’ expectations
  • To increase the employees’ motivation
 

Our Principles

  • Quality is adopted and supported at all levels.
  • Quality standards and procedures are established in each business area.
  • The objectives and the performance indicators of quality are identified, followed and assessed in order to ensure continuous development and improvement.
  • Quality trainings are provided at all levels and participation of the personnel in these trainings is ensured.
  • Strengthening team work is supported by ensuring the participation of all employees in the quality management process.